Still waiting...

After weeks of waiting, what I have is two appointments, one in July for a heart monitor, and one in September for a carotid imaging test, a Doppler, I think. The July appointment was made the day after my visit with the neurologist, but the second one, to see how badly my right carotid is blocked, wasn't made till weeks afterward, because Kaiser changed policy in the midst of the process. As it was explained to me, the doc coded the test for vascular imaging, which used to go through special services. That was changed, so that now such requests are to go through radiology. Could the appointment people figure this out? No. Instead, they kicked the whole thing back to the doc, for her to start anew, scheduling through radiology instead. Weeks wasted, appointments filling up, so that now I won't be tested till after Labor Day. Kaiser used to have ads about Thriving with Kaiser, but I don't think they use them any more. No wonder. Sigh.